The Stitches - Terms - The Stitches

Site Articles

Hello and welcome to The Stitches.

original and unique home design items made of denim.

Use and purchasing on the website are subject to the terms set forth in these articles.

Nili Sharon, Priv. Co. 27729250 (hereinafter: “the Company”), 7 Mevo Mendes St., Ramat Gan, operates www.the-stitches (hereinafter: “the Website” and/or “the Application”).

Use of the Application is subject to your consent to its use according to the rules below and according to any legal provisions applying from time to time (hereinafter: “Legal Provisions”). By using the Application, you confirm and agree to accept the usage rules and undertake to comply with them and with the Legal Provisions. Violating the rules might lead to terminating your use of the Application, legal proceedings and/or the initiation of other legal measures against you, whether by the Company or any authority and/or other entity. Masculine form is used herein for convenience purposes only. The Articles are intended for men and women alike and must be read as such. By participating in sales conducted on the Website, surfers irrevocably and absolutely confirm that they have read these articles, understood them and they agree to their content.

Application Contents

The Application contains or will contain various types of information, including but not limited to: words, notices, opinions, articles, news and any other text and/or information of any kind, edited and/or presented as an image and/or audio and/or any other means of illustration and/or reception, whether existing at present and/or in the future, that can be received by users (hereinafter: “Content”).

The Application might contain Content that the Company offers as a public service, references to other applications through the use of links or otherwise (hereinafter: “Links”). Where information provided as a public service, the Company is not responsible for its content. The information must not be considered a recommendation to take action and must not be relied upon without conducting an additional review.

Professional information, evaluations and opinions, including opinions provided by jurists, accountants, economists, analysts, physicians of any kind, and opinions and forecasts provided by commentators, politicians, astrologists, etc., appearing on the Application, do not replace seeking a personal opinion or consultation, and must not be relied upon.

Links appearing in the Application are intended for user convenience and as a service thereto. The Company will in no way be liable for the linked applications, their content and service quality and their inclusion does not demonstrate the integrity of the linked applications.

Content included in forums submitted and included in the Application is subject to user responsibility only. The Company does not undertake to supervise forums and their content and it cannot and will not be liable to such content and their impact on users, readers or any other person.

The Company shall not be liable for any direct and/or indirect physical and/or property damage incurred by a user and/or third party, where caused by and/or relating to use of the Application, its content, reliance thereupon, including the impact of content on the user and/or third party and/or software, hardware and/or end equipment therein and/or by which they were received.

Usage Terms and Restrictions

Wherever the Articles appear in masculine form, it shall apply to feminine form as well.

If you do not agree to the terms of the Articles, please write us and we will carefully review your arguments. In case of inconsistency or dispute between the provisions of these Articles and any other publications, the provisions of these Articles will prevail. The Site’s computer records regarding actions performed by visiting the Site will comprise conclusive evidence of action correctness and details. The Company may amend the Articles from time to time upon its exclusive discretion, by posting the updated Articles on the Website.

Using the Application for any illegal purpose or for a purpose prohibited under its provisions, is prohibited.

The Application is intended for your use as a private user and is subject to use of your reliable personal details only. The Application may not be used under a false identity and/or impersonation of others. The Application may not be used for any other purpose that is not private use including commercial use toward generating profit, for example, by advertising a product or service or posting sale offers, etc. Conducting surveys for profit or other purposes, distributing or conducting games, distributing “chain mail” etc., is also prohibited.

Copying of any kind, including reproduction, transliteration, direct and/or indirect copying of content appearing on the Application, whether provided by Stirtali Ltd. or included in various forums and/or links, is prohibited. Any direct/indirect reproduction of any technology used for the Application is also prohibited.

Prohibited Use – The sale, rental, distribution, presentation and transmission of content from the Application and/or content copied therefrom is prohibited, including their installation for sale, rental or any other purpose.

Changes to the Application, content and technology are explicitly forbidden.

Impairing the Application and its content is prohibited. Transmitting files that may damage the Application and/or user in any way, is prohibited, including by files infected with a virus and large files, i.e. greater than 1MB.

WebsiteRights

The creators’ rights, intellectual property and any other right to the Application, its design, software used therein, the Application, computer code, graphic file, text and any other information therein are and will be the property of stitch-denim-design only. Do not copy, distribute, publicly display or disclose to any third party all and/or part of the above without prior written consent from the Company and subject to such consent, if granted. The trademarks appearing in the Application are the Company’s property or, where published by authorized advertisers, they shall belong to them. Trademarks in the Application may not be used without prior written consent from their owners. Submitting content to the Application comprises an explicit declaration by which you are the owner of the creators’ rights, authorized to submit it for publication and that disclosure thereof does not violate the creators’ rights of others.

Please note, the Company will rely on your said declaration for including the content submitted to the Application. Submitting the information for publication will grant the Company a right unlimited by time to use the information in Israel and/or abroad, all without the Company being required to pay any consideration. In this regard, the Company my publish the information and/or parts thereof in any section of the Application, edit the information and/or amend is at it deems fit. In this regard, the Company may reproduce, copy, distribute and market the information. There will be no claims regarding impairment of creators’ rights and/or moral rights and/or your entitlement to payment in consideration thereof.

Companyliability to Website Services, Use and Products

The information and products appearing on the Website may contain inaccuracies or print errors caused in good faith.

In addition, product images are intended for illustration purposes only and do not necessarily correspond with the actual products. The owners of the Website and/or anyone on their behalf, may occasionally update the information appearing on the Website at no prior notice, and you shall have no argument, claim and/or demand toward the Company regarding such updates and/or faults that will occur as a result thereof.

Stitches invests its best efforts to maintain proper Website operation. However, the Company does not undertake that Website service will not be disrupted or provided continuously.

Stitches shall not be liable for flaws and/or faults – including hardware, software or communication line faults and/or disruptions to the global internet network and/or Bezeq lines and/or international communication lines enabling dial-in access to the internet. Without derogating from the above, the Company shall not bear direct or indirect liability where the user’s offer was not received (for any reason whatsoever) and/or for any technical problem that prevents the surfer from submitting or updating an offer. The Company shall bear no liability to illegal acts committed by surfers on the Website during sales, orders and purchases therein.

Privacy and Information Security

Submitting your personal and other details on the Application will reflect your consent and permission for the Company to use them toward providing its services through the Application, including improving the services and including consent to receive messages, notices, correspondence, questionnaires, periodic tests, surveys, etc. intended to improve them. If you wish to receive additional information about the Company and its products, including notifications of special offers provided and/or to be provided to its customers, please state your approval on the Application registration form.

The information is not transferred to any other factor, except as required to complete the task (such as the credit company) and/or where required by force of a judicial order and/or Legal Provisions, but also for taking measures and/or warning before taking any legal measures against the Company. The Website owners may e-mail the customers and verbally or orally contact them regarding special offers on the Website, advertisements by select commercial bodies, etc.

Where you do not wish to be contacted as set forth above, please specify that in the relevant space on the advertisement or first e-mail message sent to you. The Company will not use the payment details that you provided, whether credit card or bank account number, for any purpose but payment and it will not transfer it to any other factor except for the said purpose. The Company prevents unauthorized access to its databases.

The Website owners invest great resources and take meticulous measures to prevent penetration to the Website and to thwart any possible impairment of user privacy. Nevertheless, it cannot absolutely rule out disruptions. Therefore, you hereby declare that you shall have no contention and/or demand and/or claim against the Company and/or anyone on its behalf due to such faults and/or disruptions.

For questions on privacy protection on the Website and for complaints of information processing, please contact the Privacy Protection Coordinator, Aviv Sharon at stitches@attach.co.il

Ordering Process

All amounts and prices appearing on the Website include VAT added by law.

The determining product price is the price appearing on the Website when placing the purchase order.

Immediately upon performing the transaction, credit card details will be verified and a suitable message will appear by which the transaction was approved or rejected. Where the user chose not to disclose his credit card details on the Website, but rather by phone, a Company service representative will contact him by phone to take the credit card details.

The transaction will not be considered complete until after the user provides his credit card details or visits the Company warehouse/offices to effect payment. In such case, the product delivery date will be calculated only after receiving the credit card details and transaction approval by the credit card company.

Discounts and coupon codes do not apply to the special offers category on the Website, where the majority of products is offered at a significant discount.

There is no doubling of promotions on items on the site, unless it is specifically stated.

Product Delivery/Transport

Stitches offers deliveries to the customer’s home. Deliveries are available nationwide, to the customer’s home, at varying costs based on the type of product, its size and delivery method.

Products will be delivered within 7 business days of the transaction, unless stated otherwise. Business days are Sunday-Thursday, excluding Friday and Saturday.

Strike and/or lockouts, customs delays, etc. Therefore, the company is not and shall not be liable to any delay in supplying the products or for any monetary or other damage or loss and/or any loss of profit incurred and/or which may be incurred by the customer.

Self-pickup from the studio – Free of charge and upon prior coordination only at +972-50-797-1071.

Stitches is not responsible for lost packages in case the address or telephone number was entered incorrectly.

For any questions regarding deliveries, contact us by e-mail at stitches@attach.co.il or by WhatsApp at +972-50-797-1071. We will be happy to help.

Gift Wrap

If you are placing an order as a gift and you wish to add a greeting card, please specify it at the checkout register,
add a few words of greeting and we will attach it and wrap the gift.

Purchase Cancellation and Product Return

The customer must inspect the product and its integrity upon delivery. Where you find the product faulty/flawed, notify Stitches management no later than 24 hours after receiving the product.

In case of “self-pickup” – Stitches shall not be liable to any damage caused to the product once it is in your possession. In addition, at “self-pickup”, the customer must inspect the product at the store. Stitches will not be liable for product integrity after it is picked up by the customer.

Product Return Policy

The content of this section is subject to the Consumer Protection law, 5741-1981 (hereinafter, according to context, “the law” and “the Regulations”). You may cancel a transaction within 14 days of receiving the product as per the product return policy;

a. The product is not flawed and no defect was found therein.
b. The product was not used.
c. The product is returned in its original package only: a product that is not in its original package may not be returned by law.
d. It is hereby clarified that the condition, integrity and intactness of the returned product will be evaluated by Stitches customer service only and you hereby fully and absolutely waive any contention/demand/claim in this regard.

Product Replacement: Where the customer wishes to replace a product, he must bear the round-trip shipping costs based on the purchased product. The product must be returned in its original package, without any flaws or defects.

In case of Transaction Cancellation

The customer will bear a cancellation fee of 5% of the transaction amount or 100 NIS, the lower thereof, as well as round-trip shipping costs. Where the transaction is canceled due to a product flaw, no shipping and cancellation fees will apply and the customer will be reimbursed the full amount paid. Products sold from the display or on sale cannot be returned. The customer is responsible for checking that the purchase product is intact upon performing the purchase. The money shall be refunded to the same means of payment used for the transaction, subject to Stitches’ Product Return Policy as required by law. Where the transaction was performed in installments, the refund will be credited at the same number of installments applying to the transaction in order for the clearing company to approve the refund.

The refund will be credited to the payment method within up to 14 days.

Stitches may cancel the transaction in the following cases:

The product is out of stock.

An error has occurred in the product description or price.

Where a communication and/or any other technical fault occurred, which prevented users from properly adding and participating in the sale;
Where the transaction and/or sale was tainted by illegal activity by the buyers and/or any of them and/or any third party;
Where the Company finds that the buyers may resell the product to a third party and/or trade therein.
The customer will be notified of cancellation of the sale by phone and/or in writing to the e-mail specified when registering tote Website. In such case, the order will be canceled and the Company will not charge the Customer’s credit card or will refund the customer any amount paid for the product, if any.
Except for refunding the transaction amount as stated, the customer shall have no contention and/or claim and/or demand of any kind toward the Company for canceling the transaction as set forth herein, including as related to damage and/or loss, monetary and/or otherwise.

A monetary refund will be issued upon approval of the delivery tracking and/or pickup from the customer’s home and will appear on the card within up to 14 business day after the refund. The customer must bring the items to the studio or independently send them along with the package tracking number. . *(Please note – we are not liable for an item that was sent to us and arrived with a fault or lost in shipment).

For further information, contact stitches@attach.co.il

Product Warranty

Stitches places an emphasis on raw material quality. We do our best to work with quality materials, on the one hand, while enabling convenient prices. Our product warranty is valid for 6 months after product delivery. During the warranty period, service and maintenance are usually provided at no cost (provided the damage is not derived of use), but beyond the warranty period, service will be subject to payment, but always coupled with courteous and professional care.

Warranty Terms

The warranty is valid for 6 months and subject to the following terms:

The fault was not caused by transport or handling by an unauthorized person or using inappropriate or flawed materials or as a result of force majeure or water, fire, sabotage, breakage, intentional or unintentional impact to the product, etc.

The buyer has an order form/invoice. The fault is not derived of reasonable wear due to regular use. Where the product must be replaced and is no longer marketed, the product will be replaced with a similar project. Where replacement is not possible, the duration of product use until its breakage or until flaw detection will be considered for the purpose of a monetary refund.

Stitches may choose between item repair and replacement and between partial payment or refund, all upon the Company’s sole discretion. No compensation will be paid for consequential damage or related expenses or monetary loss and the Company shall bear no other liability, whether explicit or implied.

User Responsibility

Users who use the Application in contravention of the usage rules or Legal Provisions, will solely bear liability for their actions, including any direct and/or indirect damage incurred by the Company and/or any other person.

Users who use the Application in contravention of the usage rules or Legal Provisions, will be required to compensate the Company and remunerate it and/or its employees, managers, shareholders or anyone on their behalf for any direct and/or indirect damage, including loss, profit loss, payment or expense thereby incurred – including attorney retainer fees and legal expenses, all upon and according to first demand. The Company may terminate your use of the Application in any act contravening the usage rules and/or Legal Provisions, but failing to terminate use does not release you of the said liability and does not prohibit and/or consent to your said activity. A discharge of liability toward the Company means exemption of any liability to any direct or indirect damage to the user and/or any third party. A discharge of liability toward the Company will also apply to any subsidiary, affiliate, related company, shareholders, directors, position holders, members of management, employees and anyone acting on their behalf and/or in their name, whether explicitly noted below or not.

Miscellaneous

The Company may amend, replace, edit and correct the terms of use from time to time, in any manner and without being required to issue notice thereof in advance. Any change will enter into force immediately and the updated terms of use will be included on the Application. This agreement shall be governed by the laws of the State of Israel only. The above does not derogate from the Company’s right to refer any matter relating to the terms of use and/or Application use to any instance and/or other quasi-judicial entity, at any time and upon its discretion.

Use of the Application shall comprise consent to present any such matter for resolution by the factor selected by the Company.

Company computer records of activities performed on the website shall comprise prima facie evidence of their correctness. These Articles and/or any act or dispute derived thereof, will be interpreted and enforced according to the laws of the State of Israel and will be deliberated if necessary in the competent courts.

The customer service representatives will be happy to help you with any question relating to the purchasing process and any other matter in order to ensure a pleasant, simple and quick purchasing experience.

The articles may be updated by the Company from time to time, upon its sole discretion. The articles as published on the Website reflect the determining form at all times.